Why Can't I View My Dashboard?

Your account registration may be declined by our admin team or CEO for the following verification issues.

Rejection Reasons

Incomplete Docs

Critical verification fields or identity attachments were missing from your submission.

Poor Image Quality

Uploaded ID photos were blurry, cropped, or obscured, preventing our system from reading data.

Data Mismatch

Profile information does not match the details found in your official government-issued ID.

Suspicious Activity

Our security engine detected duplicate accounts or proxy connections during registration.

Wait for Official Notification

You'll receive a detailed email. You can reapply after 14 days.

Common Reasons for Application Restrictions

Sometimes, users may encounter restrictions when trying to apply for gigs. Here are the most common factors we evaluate:

Geographic Restrictions

Some clients specify geographic requirements for projects due to legal, tax, or time zone considerations.

Skill Mismatch

The gig requires specific skills or experience levels that don't match your current verified profile.

Application Limits

You may have reached the maximum number of active applications allowed for your current account tier.

How to Resolve
Application Issues

Follow these standard procedures to ensure your next application is successful. We are committed to a high-quality professional platform.

Ensure profile matches your legal ID exactly
Upload high-resolution portfolio samples
Complete identity verification on a mobile device
Submit specialized skill assessments
Check for existing duplicate applications

Still Having Trouble?

Our support team is ready to assist you with any questions or concerns regarding your status or restrictions.