:root {
      --primary-blue: #004AAD;
      --primary-pink: #CD208B;
      --yellow: #FFD700;
      --text-dark: #000000;
      --text-light: #FFFFFF;
      --text-gray: #666666;
      --bg-light: #F6F7FB;
    }

    * {
      box-sizing: border-box;
      margin: 0;
      padding: 0;
    }

    body {
      font-family: "Poppins", sans-serif;
      background: var(--bg-light);
      color: var(--text-dark);
    }

    /* HEADER */

    .hc-header {
      background: var(--primary-blue);
      color: var(--text-light);
      text-align: center;
      padding: 60px 20px 80px;
    }

    .hc-header-title {
      font-size: 40px;
      font-weight: 700;
      margin-bottom: 12px;
    }

    .hc-header-subtitle {
      font-size: 16px;
      font-weight: 400;
      opacity: 0.9;
      max-width: 600px;
      margin: 0 auto 32px;
    }

    .hc-search-wrapper {
      max-width: 640px;
      margin: 0 auto;
    }

    .hc-search {
      background: #ffffff;
      border-radius: 999px;
      padding: 14px 22px;
      display: flex;
      align-items: center;
      box-shadow: 0 8px 24px rgba(0, 0, 0, 0.15);
    }

    .hc-search-icon {
      font-size: 18px;
      margin-right: 14px;
      color: var(--text-gray);
    }

    .hc-search-input {
      border: none;
      outline: none;
      width: 100%;
      font-size: 15px;
      font-family: "Poppins", sans-serif;
      color: var(--text-dark);
    }

    .hc-search-input::placeholder {
      color: var(--text-gray);
    }

    /* MAIN WRAPPER */

    .hc-main {
      max-width: 1120px;
      margin: 60px auto 60px; /* pull cards slightly up under header */
      padding: 0 20px;
    }

    /* CATEGORY CARDS */

    .hc-section-title {
      font-size: 22px;
      font-weight: 600;
      margin-bottom: 18px;
    }

    .hc-card-grid {
      display: grid;
      grid-template-columns: repeat(3, minmax(0, 1fr));
      gap: 24px;
    }

    @media (max-width: 960px) {
      .hc-card-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
      }
    }

    @media (max-width: 640px) {
      .hc-card-grid {
        grid-template-columns: 1fr;
      }

      .hc-header-title {
        font-size: 30px;
      }

      .hc-header-subtitle {
        font-size: 14px;
      }
    }

    .hc-card {
      background: #ffffff;
      border-radius: 16px;
      border-top: 4px solid var(--primary-pink);
      padding: 22px 22px 20px;
      box-shadow: 0 4px 18px rgba(0, 0, 0, 0.06);
      transition: transform 0.15s ease, box-shadow 0.15s ease;
    }

    .hc-card:hover {
      transform: translateY(-3px);
      box-shadow: 0 8px 26px rgba(0, 0, 0, 0.09);
      cursor: pointer;
    }

    .hc-card-icon {
      width: 48px;
      height: 48px;
      border-radius: 50%;
      background: #ffe6f4;
      display: flex;
      align-items: center;
      justify-content: center;
      font-size: 20px;
      color: var(--primary-pink);
      margin-bottom: 12px;
    }

    .hc-card-title {
      font-size: 16px;
      font-weight: 600;
      margin-bottom: 6px;
      color: var(--primary-blue);
    }

    .hc-card-text {
      font-size: 14px;
      color: var(--text-gray);
      line-height: 1.5;
    }

    /* EMAIL SUPPORT SECTION */

    .hc-support-section {
      margin-top: 48px;
      background: #ffffff;
      border-radius: 18px;
      padding: 26px 24px 24px;
      box-shadow: 0 4px 18px rgba(0, 0, 0, 0.05);
    }

    .hc-support-header {
      display: flex;
      justify-content: space-between;
      align-items: flex-start;
      gap: 16px;
      margin-bottom: 18px;
      flex-wrap: wrap;
    }

    .hc-support-title {
      font-size: 18px;
      font-weight: 600;
    }

    .hc-support-subtitle {
      font-size: 14px;
      color: var(--text-gray);
      max-width: 420px;
    }

    .hc-support-badge {
      background: var(--yellow);
      color: var(--text-dark);
      font-size: 12px;
      font-weight: 500;
      padding: 6px 12px;
      border-radius: 999px;
      white-space: nowrap;
    }

    .hc-form-grid {
      display: grid;
      grid-template-columns: repeat(2, minmax(0, 1fr));
      gap: 16px;
      margin-bottom: 12px;
    }

    @media (max-width: 640px) {
      .hc-form-grid {
        grid-template-columns: 1fr;
      }
    }

    .hc-form-group {
      display: flex;
      flex-direction: column;
      gap: 6px;
    }

    .hc-label {
      font-size: 13px;
      font-weight: 500;
    }

    .hc-input,
    .hc-textarea,
    .hc-select {
      padding: 10px 12px;
      border-radius: 10px;
      border: 1px solid #e0e0e0;
      font-family: "Poppins", sans-serif;
      font-size: 14px;
      outline: none;
      transition: border-color 0.15s ease, box-shadow 0.15s ease;
    }

    .hc-input:focus,
    .hc-textarea:focus,
    .hc-select:focus {
      border-color: var(--primary-pink);
      box-shadow: 0 0 0 2px rgba(205, 32, 139, 0.15);
    }

    .hc-textarea {
      resize: vertical;
      min-height: 110px;
    }

    .hc-support-footer {
      display: flex;
      justify-content: space-between;
      align-items: center;
      gap: 12px;
      flex-wrap: wrap;
      margin-top: 10px;
    }

    .hc-helper-text {
      font-size: 12px;
      color: var(--text-gray);
    }

    .hc-btn {
      padding: 10px 22px;
      border-radius: 999px;
      border: none;
      background: var(--primary-pink);
      color: var(--text-light);
      font-size: 14px;
      font-weight: 600;
      cursor: pointer;
      font-family: "Poppins", sans-serif;
      display: inline-flex;
      align-items: center;
      gap: 6px;
      box-shadow: 0 6px 16px rgba(205, 32, 139, 0.35);
      transition: transform 0.1s ease, box-shadow 0.1s ease, opacity 0.1s ease;
    }

    .hc-btn:hover {
      transform: translateY(-1px);
      box-shadow: 0 8px 22px rgba(205, 32, 139, 0.4);
      opacity: 0.95;
    }

    .hc-btn:active {
      transform: translateY(0);
      box-shadow: 0 3px 10px rgba(205, 32, 139, 0.3);
    }

    .hc-status {
      font-size: 13px;
      margin-top: 6px;
    }

    .hc-status--success {
      color: #13a55b;
    }

    .hc-status--error {
      color: #d0342c;
    }

    /* FOOTER */

    .hc-footer {
      text-align: center;
      padding: 18px;
      background: var(--primary-pink);
      color: var(--text-light);
      font-size: 13px;
    }

    /* FAQ SECTION */
    .hc-faq-section {
    max-width: 850px;
    margin: 60px auto;
    padding: 0 20px;
    }

    .hc-faq-title {
    text-align: center;
    font-size: 28px;
    font-weight: 700;
    margin-bottom: 36px;
    color: var(--primary-blue);
    }

    .hc-faq-item {
    border-bottom: 1px solid #ddd;
    padding: 18px 0;
    }

    .hc-faq-question {
    width: 100%;
    background: none;
    border: none;
    text-align: left;
    padding: 0;
    font-size: 18px;
    font-weight: 600;
    cursor: pointer;
    font-family: "Poppins", sans-serif;
    display: flex;
    justify-content: space-between;
    align-items: center;
    }

    .hc-faq-icon {
    font-size: 18px;
    transition: transform 0.2s ease;
    }

    .hc-faq-answer {
    display: none;
    font-size: 14px;
    color: #666;
    margin-top: 10px;
    line-height: 1.6;
    max-width: 90%;
    }

    .hc-faq-item.active .hc-faq-answer {
    display: block;
    }

    .hc-faq-item.active .hc-faq-icon {
    transform: rotate(180deg);
    }

/* White background for contact form */
.white-bg {
    background: #ffffff !important;
    border-radius: 18px;
    padding: 40px 28px;
    margin-top: 40px;
    box-shadow: none;
}

/* Centered Title */
.hc-support-title.center {
    text-align: center;
    font-size: 26px;
    font-weight: 700;
    margin-bottom: 32px;
    color: var(--primary-blue);
}

/* Form Layout */
.hc-form-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 22px;
    margin-bottom: 20px;
}

.hc-form-group.full-width {
    grid-column: span 2;
}

@media (max-width: 768px) {
    .hc-form-grid {
        grid-template-columns: 1fr;
    }
    .hc-form-group.full-width {
        grid-column: span 1;
    }
}

/* Inputs */
.hc-input,
.hc-select,
.hc-textarea {
    width: 100%;
    padding: 14px 16px;
    border-radius: 10px;
    border: 1px solid #e3e3e3;
    font-family: "Poppins", sans-serif;
    font-size: 15px;
    background: #fff;
}

.hc-textarea {
    min-height: 130px;
    resize: vertical;
}

/* Button EXACT MATCH */
.hc-btn-large {
    width: 100%;
    background: var(--primary-pink);
    color: white;
    padding: 14px 0;
    margin-top: 20px;
    font-size: 16px;
    font-weight: 600;
    border: none;
    border-radius: 10px;
    cursor: pointer;
    font-family: "Poppins", sans-serif;
    box-shadow: 0 4px 8px rgba(205, 32, 139, 0.3);
    transition: 0.2s ease;
}

.hc-btn-large:hover {
    opacity: 0.95;
    transform: translateY(-2px);
}

.hc-status {
    margin-top: 12px;
    font-size: 14px;
}

.hc-select {
    margin-bottom: 20px;
}

/* =========================================
   SUCCESS MODAL
   ========================================= */

.hc-modal-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0,0,0,0.55);
  display: flex;
  justify-content: center;
  align-items: center;
  z-index: 2000;
}

.hidden {
  display: none !important;
}

.hc-modal {
  background: #fff;
  border-radius: 14px;
  padding: 36px 32px 28px;
  width: 420px;
  text-align: center;
  position: relative;
  animation: fadeInModal 0.25s ease-out;
}

@keyframes fadeInModal {
  from { opacity: 0; transform: translateY(-15px); }
  to { opacity: 1; transform: translateY(0); }
}

.hc-modal-close {
  position: absolute;
  top: 12px;
  right: 14px;
  background: none;
  border: none;
  font-size: 22px;
  cursor: pointer;
  color: #555;
}

.hc-modal-icon {
  width: 60px;
  height: 60px;
  background: #ffe6f4;
  border-radius: 50%;
  margin: 0 auto 18px;
  display: flex;
  justify-content: center;
  align-items: center;
}

.hc-modal-icon span {
  font-size: 28px;
  color: var(--primary-pink);
}

.hc-modal-title {
  font-size: 22px;
  font-weight: 700;
  margin-bottom: 8px;
}

.hc-modal-text {
  font-size: 14px;
  color: #444;
  margin-bottom: 20px;
}

.hc-ticket-box {
  background: #f4f4f4;
  padding: 18px;
  border-radius: 10px;
  margin-bottom: 16px;
}

.hc-ticket-box p {
  margin: 0;
  font-size: 14px;
  color: #444;
}

#ticketNumberText {
  font-size: 20px;
  font-weight: 700;
  margin-top: 6px;
}

.hc-modal-small {
  font-size: 12px;
  color: #666;
  margin-bottom: 22px;
}

.hc-modal-btn {
  width: 100%;
  background: var(--primary-pink);
  color: #fff;
  padding: 12px 0;
  font-size: 16px;
  border: none;
  border-radius: 10px;
  cursor: pointer;
  font-weight: 600;
}

/* =========================================
   TOAST
   ========================================= */

.hc-toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  background: #fff;
  padding: 12px 18px;
  border-radius: 10px;
  box-shadow: 0 4px 20px rgba(0,0,0,0.15);
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 14px;
  z-index: 3000;
  animation: slideIn 0.25s ease-out;
}

.hc-toast-icon {
  font-size: 18px;
  color: #16A34A; /* green */
}

@keyframes slideIn {
  from { opacity: 0; transform: translateY(15px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ===================================================
   CATEGORY MODAL (MATCHES YOUR SCREENSHOT EXACTLY)
   =================================================== */

.hc-cat-modal-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0,0,0,0.55);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 2500;
}

.hc-cat-modal {
  background: #fff;
  width: 760px;
  max-height: 80vh;
  border-radius: 14px;
  padding: 30px 40px;
  position: relative;
  overflow-y: auto;
  animation: fadeInModal 0.25s ease-out;
}

.hc-cat-modal::-webkit-scrollbar {
  width: 8px;
}
.hc-cat-modal::-webkit-scrollbar-thumb {
  background: #ccc;
  border-radius: 4px;
}

.hc-cat-modal-close {
  position: absolute;
  top: 15px;
  right: 18px;
  font-size: 22px;
  background: none;
  border: none;
  cursor: pointer;
  color: #555;
}

.hc-cat-modal-title {
  font-size: 24px;
  font-weight: 700;
  margin-bottom: 4px;
}

.hc-cat-modal-subtitle {
  font-size: 14px;
  color: #777;
  margin-bottom: 24px;
}

.hc-cat-section-title {
  font-size: 18px;
  font-weight: 700;
  margin-bottom: 6px;
  position: relative;
  padding-left: 14px;
}

.hc-cat-section-title::before {
  content: "";
  position: absolute;
  top: 3px;
  left: 0;
  width: 4px;
  height: calc(100% - 6px);
  background: var(--primary-pink);
  border-radius: 10px;
}

.hc-cat-section-text {
  font-size: 14px;
  color: #555;
  line-height: 1.6;
  margin-bottom: 26px;
}

/* Back Button */
.hc-back-btn {
    position: absolute;
    top: 18px;
    left: 20px;
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 14px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 8px;
    border: none;
    color: var(--text-light);
    cursor: pointer;
    font-family: "Poppins", sans-serif;
    font-size: 14px;
    backdrop-filter: blur(4px);
    transition: background 0.15s ease, transform 0.15s ease;
}

.hc-back-btn:hover {
    background: rgba(255, 255, 255, 0.28);
    transform: translateX(-2px);
}

.hc-back-btn svg {
    stroke: var(--text-light);
}