How can we help you?

Quick answers, guides, and support for your GigGenius Freelance Marketplace experience.

For Clients

Posting jobs, managing geniuses, messaging.

For Geniuses

Applying to jobs, contracts, earnings.

Accounts & Profiles

Password help, profile updates, verification.

Contracts & Payments

Contracts, billing, payouts, and invoices.

Security & Safety

Reporting issues, staying safe, account protection.

Guides & Tutorials

Step-by-step walkthroughs to get the most out of GigGenius Freelance Marketplace.

Frequently Asked Questions

Navigate to your dashboard, click 'Post a Job', fill in the job details including title, description, budget, and requirements. Once submitted, your job will be reviewed and published within 24 hours.
Contracts are created when a client accepts a genius's proposal. Each contract includes budget details, terms, deadlines, and payment structure.
Payments are securely processed through GigGenius Freelance Marketplace's payment partners. Geniuses receive payouts after client approval of deliverables or weekly for hourly contracts.
Browse available jobs, view the job description, and click 'Apply'. Submit your proposal including experience, pricing, timeline, and portfolio.
You can reach support directly from the Help Center by filling out the contact form below. Our team responds within 24 hours.

Still need help?